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Privacy Policy

YOUR PRIVACY MATTERS

Capital Custom Clothiers' mission is to be recognized as the world’s greatest custom clothing menswear brand. Central to this mission is the use of technology and data to improve our products and Services. This Privacy Policy applies when you use our Services (described below) and purchase our products.


INTRODUCTION

We are a menswear brand and custom clothing brick and mortar as well as an e-commerce company.  People use our Services to design and purchase clothing, including custom fit and made to order clothing. Our Privacy Policy applies to any Customer or Visitor to our Services.

Our customers (“Customers”) create accounts on our services, providing their contact information, personal size information, style preferences, and billing and shipping information in order to purchase clothing. Content and data on some of our Services are also viewable to visitors that have not created accounts or made any purchases (“Visitors”). 

SERVICES

This Privacy Policy applies to CapitalCustomClothiers.com and other Capital Custom Clothiers related sites, communications, and services (“Services”), but excluding services that state that they are offered under a different privacy policy.

CHANGE

Capital Custom Clothiers (“we” or “us”) can modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may request to have your account closed.

You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use, and sharing of your personal data is subject to the updated Privacy Policy.

COLLECTION, PROCESSING AND USAGE OF YOUR DATA

You can visit our website without registering any personal data. We are only recording access data without personal relation like the name of your internet service provider, the website you are visiting us from, or the name of the requested file. This data is used exclusively to improve our offer and we are not able to connect the data directly to you. Personal data is only being recorded if you voluntarily register it during the purchase process when creating a new customer account or when registering for a newsletter. Without any additional permission, we will use your data exclusively to complete and process your order. After completion and payment of an order, your data will be locked from further usage and deleted after a valid expiration time as established in tax and trading laws unless you have agreed on further usage of your data. With the subscription to our newsletter, your e-mail address will be used for this purpose until you unsubscribe from the newsletter.

These privacy and security policies demonstrate Capital Custom Clothiers firm commitment to your privacy and the protection of your information and to providing a safe, secure site for electronic commerce transactions. Capital Custom Clothiers is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Capital Custom Clothiers may change this policy by updating this page, so we suggest that you check this page from time to time to ensure that you are happy with any changes.

The intellectual property rights in this website are owned and controlled by Capital Custom Clothiers. All material featured and information provided on the website, whether text or images are protected by copyright, trademark, and other intellectual property rights and are owned by or licensed to Capital Custom Clothiers.

You may download, electronically copy, or print any of the contents on the condition that you are using them for personal and not for commercial purposes. Use for any other purpose is strictly prohibited without prior written permission from Capital Custom Clothiers. No right, title, or interest in any of the contents of this website will be transferred to you as a result of downloading, electronically copying or printing, or attaching to email such material.

FORWARDING OF PERSONAL DATA

Relevant personal data may be forwarded to the shipping company if this is necessary to deliver the goods. For the completion of payments, we are forwarding payment data to our payment provider. All data forwardings take place through a highly secure data connection. Your personal data will not be forwarded to anyone else than those mentioned above.

DATA SECURITY

Your credit card data will be transmitted encrypted with SSL v3, SHA-1 with RSA-encryption of 256 Bit, issued by The USERTRUST Network. We are protecting our website and other systems with the help of technical and organizational arrangements against loss, damage, access, change, or spreading of your data by unauthorized persons. Access to your customer account is only possible after entering your personal password. We ask you to handle your login data with care and close the browser window after you are finished with the communication with us, especially when using the computer together with others.

COOKIES

A cookie is a small file that asks permission to be placed on your computer’s hard drive. We use our own and third-party cookies for statistical purposes and in order to facilitate and securely manage the purchasing process when you are visiting the site. "Cookies" are an industry-standard way to improve the usage and usability of the internet. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

This website uses also the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Capital Custom Clothiers website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

USE OF FACEBOOK SOCIAL PLUGINS

This website uses so-called social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are identified by a Facebook logo or the words "social plug-in from Facebook" and "Facebook Social Plugin". An overview of the Facebook plug-ins, and their appearance can be found here.

If you request a page of our website that contains a social plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is directly transmitted from Facebook to your browser and from that incorporated in the website.

By integrating the plugin Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can assign your visit to our site directly to your Facebook account. If you interact with the plugins, for example, press the "Like" button or leave a comment, the corresponding information is also transmitted directly to a Facebook server and stored there. The information will also be posted on Facebook and will be visible to your Facebook friends.

Facebook can use this information for purposes of advertising, market research, and custom design of the Facebook pages. For this purpose, Facebook creates usage, interest, and relationship profiles, eg to evaluate your use of our website in terms of the appearance of Facebook Ads displayed to you, inform other Facebook users about your activities on our website, and to provide other associated service connected with the use of Facebook.

If you do not want Facebook to connect the collected data about our website to your Facebook account, you must log out from Facebook before you visit our site.

For further information about the purpose and scope of data collection and the further processing and use of data by Facebook, and your rights and ways to protect your privacy, please see the privacy notices of Facebook.

RIGHT OF INQUIRY

You have the right to get information for free about your personal data stored by us. You also have the right to request changes, blocking, or deletion of this data.

CHANGES IN AGREEMENTS

You can unsubscribe from our newsletter at any time by changing the settings in your profile, by contacting our customer service or by clicking on the link to unsubscribe in our newsletter.

WHO CAN YOU CONTACT?

If you have questions regarding the collection, processing, and usage of your personal data or you would like to get information about, make changes to, block or delete data do not hesitate to contact us.